我們非常重視客戶的安全與權益，為了防範各種詐騙行為，特此聲明並提醒所有客戶：請務必謹慎保護個人資訊，不要隨意透過電話、簡訊、電子郵件或社群軟體提供帳號密碼、信用卡號碼、身分證件號碼等敏感資料。
本公司絕不會透過電話或簡訊要求客戶進行轉帳、提供一次性驗證碼，或要求下載任何不明應用程式。如您接到任何自稱為本公司之可疑來電或訊息，請立即掛斷或刪除，並透過我們的官方客服管道查證。
我們的官方聯絡方式僅限於官網所公佈之客服專線、官方電子郵件與即時客服系統，所有官方活動、優惠與通知也僅會透過正式公告發布。任何非經由官方公告或官方帳號傳遞之訊息，請一律視為不實資訊並保持警覺。
若因個人疏忽將資訊提供給不明人士而造成損失，本公司無法承擔相關責任，但我們將盡可能提供必要的協助。
為了您的權益與安全，請隨時保持防詐意識：不點擊陌生連結、不下載來源不明的檔案、不與陌生人共享個人或金融資料。
如發現任何可疑情況，請立即聯絡本公司客服或向警方報案。我們將持續加強資安防護，並與金融機構、相關單位合作，降低詐騙風險，守護客戶安心使用我們的服務。
We take the safety and security of our customers very seriously. To prevent fraud, we hereby remind all customers: Please be cautious about protecting your personal information. Never provide sensitive information such as passwords, credit card numbers, or ID numbers via phone, text messages, email, or social media.
Our company will never ask customers to make fund transfers, provide one-time verification codes, or download any unidentified applications via phone or text messages. If you receive any suspicious calls or messages claiming to be from our company, please hang up or delete them immediately and contact our official customer service channels to verify the information.
Our official contact information is limited to the customer service hotline, official email, and live customer service system published on our website. All official events, promotions, and notifications will only be announced through official announcements. Please be wary of any information not provided through official announcements or official accounts, and treat it as false and remain vigilant.
Our company cannot be held responsible for any losses caused by personal negligence in providing information to unidentified parties, but we will provide necessary assistance to the best of our ability. For your rights and safety, please always be aware of fraud prevention: do not click on unfamiliar links, do not download files from unknown sources, and do not share personal or financial information with strangers.
If you notice anything suspicious, please contact our customer service immediately or report it to the police. We will continue to strengthen our security and collaborate with financial institutions and relevant organizations to reduce the risk of fraud and ensure that our customers can use our services with confidence.